Privacy Policy
Effective Date: 07/10/2025
At Sparq, your privacy is paramount. This policy details how we collect, use, and protect your personal information, ensuring transparency and trust in our services. We are committed to safeguarding your data with the highest standards of care.
Information We Collect
We collect specific types of information to provide and improve our services:
- Contact Details: Your name, phone number, and email address, essential for communication and account management.
- Preferences & Responses: Information about your relationship preferences and feedback from surveys, which helps us tailor your experience.
- Payment Details: Financial information necessary for billing and subscriptions, processed securely through Stripe, a trusted third-party payment gateway.
How We Use Your Information
Your data helps us deliver a personalized and efficient service:
- To personalize messages and content, ensuring relevance to your specific interests and selected plan.
- To manage billing cycles, subscriptions, and handle any payment-related inquiries.
- To continuously improve our service offerings, user experience, and overall platform functionality based on feedback and usage patterns.
Text Communication
We communicate via text messages based on the plan you select. You retain full control over these communications; you can easily opt out of receiving texts at any time by canceling your Sparq subscription.
Data Sharing
We are committed to never selling your personal data to third parties. We may share information with essential third-party service providers, such as Stripe for payment processing and Twilio for text messaging, strictly as needed to deliver our services effectively and securely.
Data Security
We employ robust security measures to protect your data. This includes using secure platforms, implementing industry-standard encryption, maintaining strict access controls, and conducting regular security audits to guard against unauthorized access, alteration, or disclosure of your information.
Your Rights and Choices
You have the right to access, update, or request the deletion of your personal information held by Sparq. To exercise any of these rights, please contact our support team directly at sparqlivenudges@gmail.comsupport@sparqlive.io. We are here to ensure you have control over your data.